You can read our safety and security guide which explains how to best secure your account. But for the sake of convenience, here are a few tips that will protect you against the majority of phishing and hacking attempts:
Remember to create a strong, unique password, one with at least 10 characters. Simple passwords, such as passwords that match your email address in part, are not accepted.
Bitconnect will never ask for your login information - if you receive an email that appears to come from Bitconnect, it is a scam if it asks for your account information.
Be aware of fake emails and copycat websites - Sometimes emails and websites appear to be official properties of Bitconnect when they are actually from a third–party, Fraudulent company.
Recognize misleading hyperlinks - The text of a hyperlink may contain a URL that is not the URL it actually links to.
If someone else has accessed your account,Immediately contact support. Include the an explanation of what happened in addition to your account name, the e-mail used to register with Bitconnect, your name, IP address, phone number associated with your account, and your recent site activity.